Shipping policy

 

All products are shipped from our warehouse in the U.S. and partner warehouses abroad. Delivery times vary depending on your country of residence.

United States: 2-6 days

United Kingdom: 4-10 days

Australia and Asia: 4-10 days

Rest of the world: 5-12 days

Some remote areas may take a little longer, but we will deliver them to you!

The delivery dates provided are estimates calculated from the date of shipment of the order, not including processing time.

Deliveries may take longer than expected due to incorrect delivery addresses, adverse weather conditions, strict customs clearance procedures, or any other unavoidable circumstances.

Provide a phone number during payment to avoid any delays if our carriers encounter issues during delivery.

We do not refund items sent to an incorrect address provided by the customer. Please ensure that the address you provide is accurate.

ORDER CONFIRMATION

After payment processing, an order confirmation email will be sent to the email address provided during payment. Once the email order confirmation has been sent, your order will begin to be processed.

SEPARATE SHIPMENTS

When you order multiple items at the same time, they may be shipped separately to reach you more quickly. Due to warehouse locations and product availability, items may be shipped separately. You may receive one item before the other. We do this so that you can receive your items as quickly as possible. In this case, you will receive two or more tracking numbers.

If you have any questions, please email us at Support@mybandou.com, and someone from our team will be happy to assist you!